This is commonly the case with AVG Antivirus. You can test this by uninstalling your Anti Virus program, restarting your computer, then trying to run the game. In some cases, you may need to switch to a different Anti-Virus program, as the one you are using may be completely incompatible. After you have run the game with no issues for 15 minutes, try enabling your Anti-Virus again.Ĥ. We do not suggest accessing your internet browser or email while your Anti-Virus is disabled. Temporarily disable your Anti-Virus program to see if it allows you to run the game.
Open your Anti-Virus program and add exceptions for the Legend of Edda folder and files within, especially the GameGuard folder and files.ģ. Make sure your Anti-Virus program is fully updated.Ģ. Using more than one may not only cause issues with GameGuard, but may cause conflicts and performance issues with your computer in general.ġ. Please keep in mind only one Anti-Virus program should be used at a time. In some cases, the game may not open at all or randomly close, and may not produce any errors. The other is that your Anti-Virus is blocking GameGuard. One is that GameGuard is blocking your Anti-Virus. In the case of Anti-Virus programs, there can be two things happening. Some of the troubleshooting information may be outdated based on their use of Windows XP, but may still be relevant in later Windows versions. GameGuard has provided an FAQ listing certain error codes.
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Can't find what you're looking for?īelow are several ways to troubleshoot possible GameGuard issues, as well as a process to send us your information in order to report issues to nProtect (the makers of GameGuard). Please read the following information and try the suggested methods before sending us your information.Īs always, please make sure your Windows Operating System and drivers are fully updated. Often, an answer to your question can be found in our FAQ.